Experienced Customer Service Associate / Kitchen & Bath Industry

Company: Delorie Countertops & Doors
Location: Pompano Beach
Posted on: November 10, 2024

Job Description:

Experienced Customer Service / Kitchen and Bath AssociateFast paced, growing company seeks an addition to our teamCUSTOMER SERVICE / KITCHEN & BATH ASSOCIATE JOB DESCRIPTION:- Respond to customer inquiries via phone, providing prompt assistance with questions, concerns, or technical issues.- Offer personalized support to customers at our showroom, providing expert guidance on custom cabinet doors, countertops, and kitchen cabinet projects.- Develop a comprehensive understanding of our product offerings to enhance customer assistance.- Utilize our POS system accurately to enter cabinet door sizes, generate quotations, and confirm orders.- Create countertop quotations based on specified materials and provided sizes.- Schedule and confirm measure/template and installation appointments with customers.- Maintain communication with large box stores through their portals, leaving notes and confirming dates.DESIRED SKILLS & EXPERIENCE:- Previous experience in the kitchen & bath or interior design industry.- Strong service-oriented mindset and excellent communication skills.- Proficient in general office duties, demonstrating efficiency.- Organized, detail-oriented, problem solver with multitasking abilities.- Above-average basic math skills, comfortable performing regular calculations.- Team player with an outgoing and friendly personality.- Proficient in Microsoft Computer Products i.e. Word, Excel, Outlook- Experience with Moraware software is a plus.Wages Hourly $16.00 to $22.00 (based on experience level)Employment type: Part time and/or Full-time.9 Paid holidays (After 90 days)Paid time off1 week + 3 sick days paid time off after 12 months. 2 weeks + 3 sick days paid time off after 24 months.3 weeks + 3 sick days paid time off after 60 months. Powered by JazzHR

Compensation details: 15-21 Hourly Wage



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Keywords: Delorie Countertops & Doors, Doral , Experienced Customer Service Associate / Kitchen & Bath Industry, Hospitality & Tourism , Pompano Beach, Florida