Travelling Chief Housekeeper (Celebrity Cruises)
Location: Miami
Posted on: October 16, 2024
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Job Description:
Combine your experience and sense of adventure by joining our
exciting team of employees working onboard our ships at sea.
Celebrity Cruises is looking for inspired global professionals who
believe in success through commitment and pride to join our
expanding family. As an industry leader in service and innovation,
we provide a working environment that fosters career growth and
development for our onboard team members. With a fleet of
innovative cruise ships, each offering guests a premium vacation
experience, there are almost countless opportunities to join us at
sea.
As Traveling Chief Housekeeper, you will be working alongside a
multicultural, world-class team. You will be establishing and
supporting a positive working environment across all ships and
focuses on ensuring operational goals are met. This position will
provide training; leadership support, and development. In addition,
you will have the opportunity to travel the world while working for
a top global employer of choice.
Responsibilities include (but are not limited to):
* Responsible for motivating, coaching, training, and evaluating
the performance of the Chief Housekeepers (in conjunction with the
Hotel Director). Needs to develop housekeeping processes,
procedures, guidelines and checklists for review. All best
practices need to be shared fleet-wide.
* Providing leadership and guidance to all Chief Housekeepers and
Assistant Chief Housekeepers. Assists with structured training
programs for all Housekeeping positions.
* Makes use of guest comment card to track, monitor, and measure
the fleet-wide performance of the Housekeeping team. Through
regular communication with the Chief Housekeepers provides feedback
and when necessary suggests changes to ensure successful delivery
of Housekeeping service.
* Monitors along with the Chief housekeeper the consumable and
replaceable budget to make sure the department is within the
guidance. Reviews all outstanding consumable and replaceable orders
to make sure the proper orders are being placed.
* Conducts an audit of the entire Housekeeping department and
reports all findings to the Hotel Director and to the shore side
team. The audits include checking linen inventory, equipment
inventory, equipment maintenance, mattress maintenance, and brand
standards are being met. Helps teach the Chief Housekeeper how to
perform regular self-audits of the department.
* Mentors, coaches, and helps develop the Chief Housekeepers
performance and management style. Helps the Chief Housekeeper
achieve and exceed all goals and targets set forth for the
department. Challenges the Chief Housekeeper to constantly identify
and develop new ways to enhance and improve the department.
* Observes and evaluates the Housekeeping management team. Gives
the Housekeeping team open and honest feedback. This should be done
constantly both in formal evaluations and also informally during
ships visits to further each team member?s personal development.
Ensures all staterooms, suites, and public areas are meeting
company brand standards.
Keywords: , Doral , Travelling Chief Housekeeper (Celebrity Cruises), Other , Miami, Florida
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